Privacy Policy

Information you provide

When you submit a contact form, ZF may receive your name, email address, company name, product category, and message content. Your message may include vehicle application, Driveline & Clutch Parts family, target quantity, sourcing region, documentation requirements, and service workflow notes. This information is used to understand your request and route it to the appropriate support process.

How information is used

Information from inquiries may be used to respond to your request, clarify application details, prepare sourcing notes, improve catalog communication, and support business follow-up. The information is not intended for consumer profiling. It is handled as business inquiry data related to aftermarket sourcing, distributor supply, catalog operations, or service support.

Sharing and retention

Request information may be shared internally with teams that need to review product family scope, documentation needs, or service workflow context. It may also be shared with authorized business partners when that is necessary to respond to a professional inquiry. ZF retains inquiry data only for the period needed to manage the request, maintain business records, and meet applicable obligations.

Your choices

You may ask to update, correct, or remove inquiry information by contacting the sourcing desk. Some information may need to remain in business records where required for compliance, dispute handling, or transaction history. If you do not want to share application details through the form, you may use a direct email route and provide only the information required for a first response.

Business data safeguards

Professional sourcing requests may contain commercially sensitive information such as target vehicle coverage, projected purchasing volume, warehouse planning notes, or warranty observations. ZF treats that information as business inquiry context and uses it only for appropriate response, review, and follow-up. Visitors should avoid submitting personal data that is not needed for a B2B sourcing discussion.